[Resolved] Mirraw Online Services — 7 months delay

Vanessadayalan

Website:

mirraw

I placed an order for 2x outfits - without asking me for stitching details, mirraw sent me emails as well as the courier company on delivery, i sent mails back immediately that they must not send me the outfits and got no response i knew that sizes will not be correct. The courier company wanted to dceliver and i asked them to send the items back now i am waiting for 7 (Seven) months
For my refund - i feel violated and

Was this information helpful?

No (0)

Yes (0)

Aug 25, 2017

Complaint marked as Resolved

Jul 14, 2017

Updated by Vanessadayalan Placed an order for 2x outfits - without asking me for stitching details, Mirraw sent me emails as well as the courier company on delivery, i sent mails back immediately that they must not send me the outfits and got no response i knew that sizes will not be correct. the courier company wanted to dceliver and i asked them to send the items back now i am waiting for 7 ( SEVEN) MONTHS
for my refund - This is theft

Verified Support

Jul 15, 2017

Mirraw Online Services Customer Care's response Hi Dayalan,

We are really sorry for the trouble caused to you.

We have sent you an email with all the details regarding your order.

Would request you to please kindly reply back on the same.

Appreciate your kind support and patience.

If you have any query please email us on wilson.[protected]@mirraw.com, I'll try my best to resolve your issue ASAP.