[Resolved] Mirraw Online Services — delay and they don't send the cloth on time

Kanez

Address:	Mumbai City, Maharashtra, 400001
Website:	www.mirraw.com

Hi I have ordered a cloth and its been more than a month. I have send emails after emails neither i am updated with delivery date or anything . I really need the dress urgently.

It was on the web site free stitching but they charge me for stitching and also it was promised the cloth will get to my door max three weeks but now its more than a month . I have no idea when i will get that. I am really frustrated and Anytime I send email i an never get a definite answer. they just send me a general message and tells me we will get back to you but it never happens. expected delivary was 23/07/2017

[#952085] RE: M[protected] if this order takes longer to be posted can I ask for a refund because I have ordered this for an occasion which is just in the way.

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Sep 12, 2017

Complaint marked as Resolved

Verified Support

Aug 12, 2017

Mirraw Online Services Customer Care's response Hi Tahira,

Please accept our sincere apology for the inconveinece caused to you because o[censored]s.

Your order has been dispatched and it will be delivered soon to you.

Tracking details for your order is DHL - [protected].

We'll try our best to deliver the parcel ASAP to you.

We'll make sure that next it won't get delayed.

Appreciate your kind support and patience.

If you have any query please email me on wilson.[protected]@mirraw.com, I'll try my best to resolve your issue ASAP.