Mirraw Online Services — horrible service, poor quality products

Purchase made in july. I received in september a text from the shipping company asking for £50 fees for the delivery. I was unaware of that, nothing said when i bought the items. I had to pay as the company would not refund my money after asking many times (Consumer rights act says that the items must be delivered within 30 days unless a different time period is agreed, otherwise you have the rights to cancel the order). The quality of the items purchased is very low, it ended being a loss of £200. Easy return and exchange says on the website but when you click on that it appears nothing but other items to purchase. Thinking of suing. Unacceptable and misleading.