[Resolved]  Mirraw Online Services — I never received my order and very unresponsive customer care

Address:Mumbai City, Maharashtra
Website:www.mirraw.com

I placed a 200$ of order on mirraw on October 15 th 2016. Initial delivery date was assign as nov 1st. Then they moved it to Nov 9 th. I called them several times, no one has a right answer. One says we are waiting for ur confirmation, other says it is dispatched, and some one else says it is ready to be dispatched. It's a total chaos. Manager is not available anytime, he always leaves for the day. I never get a response when I email them. Either I want my order or my money back. I would label this as a FRAUD, and untrustworthy.
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May 9, 2017
Complaint marked as Resolved 
Verified Support
Nov 14, 2016
Mirraw Online Services Customer Care's response
Hi Abhigna

We apologize for the inconvenience caused to you
As checked your order it is showing ready for dispatched, we will get the order dispatched within next 24 hours
We will share the tracking details once the order is shipped
If you do not get the tracking details in next 24 hours
Please email me on [protected]@mirraw.com and we will resolve it
Let me know if you have any query
Appreciate your support
Nov 16, 2016
Updated by Polavarapu
I did not receive any tracking details yet. So what's the status of my order?
Complaint comments 

Comments

I did not receive any tracks by details yet, so where is my order?
Polavarapu's [Complaint's author] reply, Nov 16, 2016
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