[Resolved] Mirraw Online Services — Incomplete order shipped | |||||
I order a number of outfits and wanted them custom stitched. I did not complete my measurements and sent an email to ask the shipment to await finalization of measurements long before items were sent for stitching. my messages were ignored and items were shipped with whose measurements, I do not know. I have been contacting Mirraw and the rude comments were that items will be destroyed at customs if I do not pick. Am I to pay for items with incorrect measurements? The lack of customer care and customer satisfaction is unbelievable. Anyone know of a good lawyer to sue this company Was this information helpful? | |||||
Apr 6, 2017 Complaint marked as Resolved Verified Support Mar 06, 2017 Mirraw Online Services Customer Care's response Hi, We are extremely sorry for the inconvenience caused to you. We had dispatched your order only after confirming measurement from your side. We have also sent you a personal email on your registered email address, kindly reply back on the same. If you have any queries please email us on wilson.[protected]@mirraw.com | |||||
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+91 80 8078 1780
252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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