My orderM[protected] for sum of Rs1149 has not been refunded.
Ordered products White onyx earrings received red instead and returned. Orderd American diamond earrings, poor quality, returned. On my mirraw account shows refund initiated on29/5/22 and 1/6/2022. However no one has responded from Mirraw team regarding my refund. very poor customer service, and customer care lines no one answers. After numerous call, it was answered and a gentleman stated refund had not even been initiated and will escalate. On 15 th called several times and a lady answered and said she was aware of the situation as documented and also promised to escalate refund . I paid via PATYM. No one to date responded to any of my emails to team @ mirraw. Highly, as I do a lot of online purchases and this company is totally irresponsible without accountability.
Today on my mirraw account showing payout to G2A..? What is G2 A. I am uploading all account status pics.I want refund immediately, into my PATYM All request has fallen on deaf ears.
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