[Resolved] Mirraw Online Services — Non confirmation of the product ordered 15 days back | |||||
This is regarding my order on 15th March 2017 which is not confirmed yet. Money has been debited though. No.[protected]. I have mailed 3-4times, but no action taken yet. Everytime a ticket is generated and nothing happens. The customer care number doesn't work. Even if I stay on line for 30mins nobody responds. I had ordered a saree worth 2100, which should have reached me in a week or so as promised, instead the order not confirmed yet. This my worst experience in online shopping. I am disgusted. I don't want any transaction with the company, just cancel my order and pay my money back. Was this information helpful? | |||||
Mar 28, 2017 Complaint marked as Resolved I got a call from customer care executive and I have received a mail regarding the initiation of my refund. Hopefully I will get my money back. Verified Support Mar 28, 2017 Mirraw Online Services Customer Care's response Hi Adyasha, We are really sorry for the inconvenience caused to you. As discussed with you on call. We have initiated the refund for you and it will be reflected in your account within 7-9 working days. If you have any query please email us on wilson.[protected]@mirraw.com will try my best to resolve all your queries. | |||||
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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