[Resolved] Mirraw Online Services — Not yet received my refund | |||||
Im Keerthana. Ordered for two sarees online worth ₹ 3k in Mirraw webpage using my credit card. Few days later i received a damaged product with very poor quality from Mirraw. Hence I requested for return. And I also cancelled the second saree and informed Mirraw about the issue. They confirmed that they will not send the second saree and to courier back the damaged saree to proceed for refund. Very next day, i received the second saree too. Mirraw has no pick up I spend ₹300 to courier back. It has been one and a half month I'm chasing for the refund but yet I have no good news. More over they respond the mail stating that the money will be refunded in 48 hours. Twice I have receiver that response but not the money. Was this information helpful? | |||||
Jan 22, 2017 Complaint marked as Resolved Verified Support Dec 22, 2016 Mirraw Online Services Customer Care's response Hi KeerthanaIt is sad to know that you did not receive the refund till now, we sincerely apologize for the same. We have processed the refund today and it will be in your account within 48-72 hours We have also send the refund aknowledgement If you still have any query please revert back to me on [protected]@mirraw.com Appreciate your kind support.. | |||||
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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