[Resolved]  Mirraw Online Services — order m[protected]

Hello I had purchased 3 lehengas on mirraw for 9660 mur on 5th of august 2017. The bill was issued to me and I paid the total . Today on 09 august I received a mail from them, someone named sapna, that one of my lehenga, a blue velvet Bollywood lehenga was found out of stock. I cannot accept this. I must admit that the service quality of this site is the worst. I had many bad experiences with mirraw but I still trusted the company. I really needed all the 3 lehengas. I must get all the 3 because when they took my money and made the bill I was never informed that it was out of stock. If they cannot send me the 3 lehengas by 23rd of august they will have to pay me twice the amount I paid or I'll take all the necessary measures to sue the company for misleading
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Sep 20, 2017
Complaint marked as Resolved 
Aug 10, 2017
Updated by nishta gungah
I emailed them at least 10 times to get their help but no reply at all. I feel very insecure about my money and items.
Verified Support
Aug 12, 2017
Mirraw Online Services Customer Care's response
Hi Gungah,

Please accept our sincere apology for the inconvenience caused to you.

We have confirmed with our team and you'll receive all the products that you have ordered.

Once dispatched we'll share the tracking details with you.

We request you to please give us sometime.

Appreciate your kind support and patience.

If you have any query please email me on wilson.[protected]@mirraw.com, I'll try my best to resolve your issue ASAP
Complaint comments 

Comments

Hi plz issue my order soon M[protected]. It got stuck some where. My sister engagement is there i trusted mirraw and payed money.

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