[Resolved] Mirraw Online Services — Ordered some product online and payment was through bank deposit but mirraw never confirmed payment | |||||
I ordered two jewelry sets on january 7, 2017 and paid through bank deposit right away, after couple of days i contact customer care to confirm my payment but they asked me to send bank transaction details which i email them right away, after couple of days i contact them again and they said it will take another 24-48 hours to confirm the payment with their accounting team but until today i haven't got the payment confirmation and my order is still pending. Every time i call or email them they say the same answer it will take 24-48 hours but it has been almost a week since i placed the order. This company is big fraud. Was this information helpful? | |||||
Feb 15, 2017 Complaint marked as Resolved Verified Support Jan 11, 2017 Mirraw Online Services Customer Care's response Hi DilipWe apologize for the inconvenience caused to you As it is an International payment it takes time to reflect in our account We have checked with the accounts team today and they have received the payment, also your order is confirmed now . We have also send an order aknowledgement for the same If you still have any query please email me on [protected]@mirraw.com Appreciate your support. | |||||
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+91 80 8078 1780
252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
I have just received the confirmation email.
The issue have been resolved.
Thanks
Appreciate your help!