[Resolved] Mirraw Online Services — Product not received cash taken before delivery -M[protected] | |||||
Dear Sir, We have not received our product which was ordered 15 days before ORDER NO M[protected]. Cash amount 4512/- was picked up on 24/10/2016 but since then the material is not yet delivered. The DTDC tracking website shows no update from last 15 days and when after contacting the Mirraw customer care there is always a standard reply which doesnt aim to provide any solution. I have not seen such kind of snail moving product in the age we are living in . A product from delhi reaches us in 3 days, but you are unable to deliver the product in 15 days. We were not expecting this kind of services from the Mirraw. Kindly cancel the order and refund me my money. Kindly return us the cash amount which was picked up by us if you cant deliver the product. Was this information helpful? | |||||
Dec 17, 2016 Complaint marked as Resolved Verified Support Nov 09, 2016 Mirraw Online Services Customer Care's response Hi NikhilWe apologize for the inconvenience caused to you As checked with the team the product is returned back to the vendors address Reason is Shipment Returned due to ADDRESS NOT FOUND So request you to please let us know if you would like to have the product or would like to have refund Please email the details on [protected]@mirraw.com Appreciate your support . | |||||
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