[Resolved]  Mirraw Online Services — Received wrong product...

Address:180002
Website:team @mirraw.com

I have ordered a suit on 24 oct.2016... Order no m[protected].. But recieved on 13 th of december 2016... After 2 months i was really disappointed by getting wrong product... I got a lehnga... I want to exchange it... I wanna the suit that i had ordered... Plz pay ur attention to my issue... N exchange it as soon as possible... I hope u will nt disappoint me... I hv sent u pic of product that i hv received... N also the pic of suit that i had ordered...
Was this information helpful?
No (0)
Yes (0)
Jan 15, 2017
Complaint marked as Resolved 
Verified Support
Dec 15, 2016
Mirraw Online Services Customer Care's response
Hi Mahi Kalsi

Its sad to hear you have received wrong product
We are really sorry for the inconvenience caused to you.
Please share the picture of the product which you have received so that we can resolve the issue
Also please mention the product id for which you have received wrong product.
Please email the details on [protected]@mirraw.com
We will try to resolve the issue in best possible way
Appreciate your kind support
Complaint comments 

Comments

I cancelled my 2 order within 1 hour and I receive mail who confirmed that order number M[protected]
M[protected] are cancelled. 4 days later I look my bank account and there is 105€ On my two account taken by mirraw so 210! i send mail to ask a refund and they said me that order are already cancelled!
Really bad service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mirraw Online Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    575
    Pending
    0
    Resolved
    326
    Mirraw Online Services Phone
    +91 80 8078 1780
    Mirraw Online Services Address
    252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
    View all Mirraw Online Services contact information