Mirraw Online Services — refund not initiated against returned product

Address:	562107
Website:	www.mirraw.com

I placed an order (Order Number: M[protected] in www.mirraw.com on 16th Nov, 2018 (screenshot below).

Return pick-up was arranged for the same order number M[protected] on 5th December, 2018 (screenshot below).


Mirraw.com is not refunding the amount paid by me even after 20 days of the product return. I tried reaching out to the following personnel’s which includes the owner as well as co-founder of Mirraw.com, however nobody is bothered to refund my hard earned money even after the product was returned.

anurag.[protected]@mirraw.com,
wilson.[protected]@mirraw.com,
kamy.[protected]@mirraw.com,  Owner of mirraw.com
anup.[protected]@mirraw.com,  Co-founder of mirraw.com
Anthoni Vincent

Mirraw is not sharing transaction details with me & rather on 21st December Mirraw support executive was asking for my transaction password (screenshot below) !! Why my transaction password is required to confirm that Mirraw.com has refunded the amount ?? This is clear evidence that executives at Mirraw.com are trying to fool the innocent customers to gather their transaction passwords & cheat them.


In spite of several follow-ups over emails & calls no resolution has been provided yet. This is a classic example of cheating wherein MIRRAW.COM is not initiating refund even after 20 days of the product return. Such businesses should not be allowed to operate & continue cheating the customers. Strict action must be taken to close down such businesses & save customers from being cheated.