[Resolved] Mirraw Online Services — Refund Promised not Refunded and poor Quality items sent

Atmadaya

Address:	IG3 8PG
Website:	www.Mirraw.com

Ordered items on 8th November 2016 through incorrect account, cancelled the order within 24 hours cancellation time. They acknowledged that they will cancel my order then went on to say that they did not receive the money. I sent them a screenshot of the money they received and still no action to refund. It was too late to return the items after I came back from India.

Sandesh Gawade
09/11/2016

to me
Hi Ma,

Thank you for writing us .
Sorry for the inconvenience caused to you .

We would like to inform you that your order has been cancelled. but still we have not received payment as we can see in your order payment status is shown Failed .

Please let us know if you have any query .
Appreciate your patience and kind support.

Regards,
Sandesh Gawade
Mirraw.com Support Team ( www.mirraw.com )
Help Desk / FAQ: Solutions
https://mirraw.freshdesk.com/helpdesk/tickets/687126

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Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Mirraw Online Services Customer Care's response Hi Atmadaya,

We are really sorry for the inconvenience caused to you.

We tried calling you on your number ([protected] ) but you did not picked up the call.

I have sent you a personal email on your registered email address with a resolution.

Kindly request you to please revert on the same.

Appreciate your kind support and patience.