[Resolved]  Mirraw Online Services — Request to cancel my order and refund the money

Address:Mumbai City, Maharashtra
Website:m.mirraw.com

I want to cancel my order and to get money refund that I infomed within 10 hours by mail..
As per mirraw order cancel policy, customer should inform within 24 hours.
Really surprised to know that there is no proper contact number to contact .Sent several emails. But not getting any proper feedback or support to solve the issue. Now they are informing me that order 1 is dispatched. I cannot accept. There are 2 ordes. I have to cancel both orders that I infomed by email. I lost my confidence and faith on Mirraw. Do not want to deal with Mirraw.
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Jan 22, 2017
Complaint marked as Resolved 
Verified Support
Dec 21, 2016
Mirraw Online Services Customer Care's response
Hi Geetha

We sincerely apologize for the inconvenience caused.
We will surely assist you with the cancellation
Please help us with your order details on wilson.[protected]@mirraw.com
We will get it resolved in best possible way
Appreciate your kind support
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    252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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