[Resolved]  Mirraw Online Services — Riwa

Address:Guntur, Andhra Pradesh, 522617
Website:www.mirraw.com

I had ordered a product from the mirraw website on 20 th august 2016, after receiving the product i didn't liked the quality of the product, so i returned the product immediately to them with my own return shipping cost of 600 to them for a refund, the original product worth is 5000 but i haven't received any refund till now even after two months after returning the product, my ordered number was M[protected]

this is the tracking number of the parcel v[protected]dtdc) that i sent to them and by the tracking information the product was delivered to them on 29th august, but i haven't received any refund till now. Today's date is November 5, please look in to the issue and resolve my issue,

Mirraw is a pathetic company, and their service is worst, the customer care center never picks even a single call, horrible shopping site that I came across, for God's sake don't ever buy any thing from this company.

At the end no refund after two months, what a beautiful company, they need to get an award for their outstanding cheating strategies
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May 9, 2017
Complaint marked as Resolved 
Verified Support
Nov 07, 2016
Mirraw Online Services Customer Care's response
Hi Jitin

It is sad to know that you did not receive the refund till now, we sincerely apologize for the same.
We have processed the refund today and it will be in your account within 3-4 days
We have also send the refund aknowledgement
If you have any query please email on [protected]@mirraw.com
Appreciate your support
Nov 10, 2016
Updated by jitin jitins
Thank you, my problem was solved miraculously with in 2 days after posting my refund problem here. Thanks for this consumercomplaints website . I don't know why I didn't get my refund before even after several email exchanges with the mirraw complaint center for about 2 months and i don't know either why I got my refund with in 2 days after posting my problem here, it seems like something is going on, but anyhow if any of you guys who were worried of getting connected to mirraw customer support I strongly suggest posting your problem here before losing hope of your hard earned cash.
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