[Resolved] Mirraw Online Services — Silk saree | |||||
I ordered a saree from Mirraw and what I received was quite different from what I ordered. Moreover the saree had mud stains here and there. It doesn't seem to be like a fresh piece at all I contacted them many times through mail and phone for return process and they don't care to initiate it. I mailed them with the pics of the damaged product. they said their team will verify and revert back and till now I haven't received any communication from them. Their return process is so complicated and there is no guarantee to it My money is wasted. They are simply cheating people in name of online shopping. They are totally unprofessional. Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Verified Support Sep 17, 2016 Mirraw Online Services Customer Care's response Hi AmrithaWe are sorry to hear that the item you received was not as described on website. We sincerely apologize for the inconvenience this has caused you. In order to fix this issue at the earliest, kindly send us a snapshot/photo of the received item indicating the difference and damage. Please share these details on [protected]@mirraw.com, we will get the issue solved in best possible way. Appreciate your support | |||||
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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