Mitsde — Misbehavior of education counselor

Dear MIT support team,

Student ID- MIT2018E01968
Student Name- Rashika Katiyar

I have taken admission in the Project Management programme in 2019 and just passed out on Mar-21. I have referred my friend Mr. Ripudaman for the management program from MITSDE as I found it one of the best institutes for pursuing distance education.

I would like to highlight that Miss Shwetal from Pune was given the responsibility for the admission related process and queries with Mr. Ripudaman. As per the latest incident that happened today (28-Aug-21), Miss Shwetal misbehaved and tried to create urgency that the admission process will be closed today and further no admissions will be entertained. In addition, she mentioned that brands like MIT do not need sales. She addressed my friend as an idle person doing nothing and further added that any discount will not be provided as I am not the owner of MIT.

I would like to ask you guys, If MIT does not need sales then why do I get constant emails for reference and when I gave the reference, Miss. Shewtal didn't handle it. She does not know how to deal and behave with customers and instead of accepting her mistake she tried to call my friend a fool who was asking her to wait till next week. My friend and I were also from a sales background and know very well how it works. If this continues, MIT will soon stop getting any students and references.

I am sharing the screenshot of the chat as well with this email for your reference. I want immediate action on this matter.

We again received a call from Mr. Vinod Bhane for clarification and solving the grievance. When I explained him everything, that lady came in between and started shouting and said shut up. I mean WOW!!.. Amazing service... These guys are so rude that nobody can speak to them and moreover they don't accept their mistakes. Later they were not receiving the calls. Mobile number has been mentioned here for reference - [protected]

If I talk about my experience, even after 2-3 emails, I have not received any interview calls or not been referred by MIT to any company. Is this level of service I was accepting from MIT?? Not even a single reference to a job. And when I took admission I was told that one year of extended assistance will be provided for jobs also and I have not got the same even during my studies. I have not accepted this and I will definitely not recommend MITSDE to anyone for studies.