Mivi — Collar 2B headphones taken for repair

Address:	Subhadra hostel, S.no. 278/6, near pune municipal co. School, pawar colony.lane no 5, vitthal nagar nagar, Hadapsar
Website:	Mivi

I have send my headphones for repair on 13th September 2021, and since then i have received no updates...have been calling and mailing them regularly but to no avail they keep telling that the matter is escalated and will be updated today tomorrow but that never happens...i have tried reaching them through social media also but nothing is working.
Its not only my money being wasted but time and mental harassment has no limits here