Mivi Complaints & Reviews

On April 23rd, 2024, I ordered MIVI Earbuds but had to cancel it due to a wrong shipping address. Despite cancelling promptly, I haven't received my refund.

I've reached out multiple times via email but haven't received a satisfactory response or refund update.

I'm disappointed with this lack of customer service and request immediate action to process my refund.

I purchased a mivi combo on official site, but when i got the parcel then i try to use the product (Duopods A250) but the product are not working properly, the sensor key of the product is not working smoothly even the key was not working sometimes....

Maine mivi ki website se product liya tha mujhe pasand nhi aaya to wapis kar diya jab maine unse pucha ki kab tak refund milega to unhone kaha ki product milte hi refund kar denge par abhi tak refund nhi mila...

Mivi duopods a250 - left side bud is good but right side fitting is not good and volume is less in right side. Mivi commando x9 - sound quality is very bad.
They emailed me to send the photos and I send all the photos 4 times. They didn't even see the photo and they reply again send the photos but I send all the photos clearly.
I want to return the product
I raised ticket in 13. 3. 24 till now my issue is not solved.br...

I have brought duopods D4 in 24th November 2023 in mivi official website
The OTP is not sent to register for the warranty so that I cannot register for warranty
And now it has some technical issues
I have tried several times to register from date of my purchase the OTP is not sent to...

Regarding recent exchange on warranty of tickt id #2657522
After receiving the exchanged product-
Charger is missing and some ear buds covers are there in place of the charger.
The touch of the Left side earbud is not working at all.
Plus some parts of both of the ear buds are opened up....

It is very easy to close the ticket unnessaccary and forcefully without knowing the customer feedback. you guyz have made the process which i didn't see at any organization, you have created your own rules / process and verified so that customer couldn't raise the complaint and if they do so, you can easily reject or ignore through closing the tickets, well ! i understand all this and would like to tell you one thing, don't fool yourself...

Dear sir,

I have purchase mivi home theater dated 08.01.2024 but I'm not able to track shipment ans also not ble to cancel this product. I'm constantly trying to connect customer support but I'm not able to connect. Kindly intervene in this case and refund my money back.

Regards
Vijeysh chawla
[protected]...

Dear sir,
I have buy a home theater from mivi dated 09.01.2024 but I'm not able to track the shipment. I need to cancel this product but I'm not able to do so. Also not able to connect customer support. Please intervene in this issue and refund my money back.
Regards
Vijeysh chawla
[protected]...

My product hasnt been delivered to me . i had claimed warranty on my product but no action has been taken the status is testing complete for the past 7 days . please get my product processed further

ticket no - 2551036...

I have order mivi duo pod K5 from flipkart where as the bud was in 1 gear warranty period when i bought then it was already charged so i use them and was working and when the bettery sound bit low i tried to charge them but they were not able to charge i saw on flipkart review a large amount of people were complaining the same . Also mivi has the worst customer service support ever, yet somehow i manage to put mu product on warranty claim...

I have attempted to contact Mivi customer service multiple times without success

Within one month of purchase, I registered an online complaint regarding my Mivi Forte S100 Soundbar, which is now non-operational, well within the warranty period of more than two months.

As per your request, I sent the product to the address they provided, but it was not received....

I had a problem with my earpods these are not working properly I can't even hear the sound from that the voice from the speakers are tooo low I think the mobile speaker is 100 percent 💯 percent better than earpods so please help me to rectify this problem...

This airbuds light fault and Connectivity problem and sound problems...

My sister raised a complaint twice to you people without calling back to close tickets, and if we tried calling you, there was no answer.

The worst support that the MIVI team provides,

My Bluetooth is also not charging at the right site. It will take 1 week to collect and send it back in the same condition without repair.

all 3 products defective from the day one...

Brought this product in april 2023. In the end of june the volume in both the earpodes reduced drastically. It got reduced by 70-80%. Now the voice is not audible at full volume also.
I contacted the company but they said that the product issue didn't come under warranty.
But according to warranty policy only the physical damage is an exception for what warranty can't be claimed.

This is not due to any physical...

I had ordered a wireless Bluetooth speaker from "Mivi India", the product name is "Mivi Fort S24". And the order date was 28/08/2023 However I cancelled the order within a few hours and the payment mode was " Online". Their website stated that refund will be received within 5 to 7 business days. After which I contacted their customer care several times and all they said was the process is going on and I would receive my refund within a few...

I bought mivi duopods f70 black online butjust in a month the duopods were not charging in capsule so i raised a ticket and they took my duopods but it's been more than 20 days but they haven't yet returned my product to me. My ticket number is : 2482012...

I placed order on 17 sep and canceled arlt same date. But my money is not refunded back to my account till now.
Order no. A[protected]
Amount: 1499...

TICKET NUMBER: #2482581
I bought MIVI Duopods M30(black) on[protected].

It is having an warranty period of 1 year. I got an problem that pods are not charging. To claim warranty I contacted MIVI customer service. They took my product on[protected]. Still now they haven't send my product back. When I try to contact them they are not responding properly.

There wasted my time and not sending my product back...