Mivi — Complaint about my mivi collar classic neckband warranty claim

Address:

D-1/9 Gali no-7 Near by police booth, Vishwakarma colony, Jaitpur, South Delhi-110044

Dear team mivi I have raised my complaint approx 28 days ago, & your delivery person picked up my product from my home on 13-may-2022.

Your backend team told me we will take 7 to 14 working days for testing & repair the product, but It's been 28 working days till now I have not gotten any mail or information about my product status, in the last mail on (02-June-2022) you said my product shipped from your warehouse in 48 hours but, It's been 120 hours approx (5days), till now I haven't my product status.

So, I would like to tell you that, Please don't make your customers fool your it will give you a bad effect & on your company also.

I personally feel very bad for me, your customer care service is very lazy & irresponsible I will not suggest anyone buy mivi's product cause you make us on fool in the name of warranty.

If you're valuing your customers you will take strict action & solve my problem.

Thanks & regards
Amiruddin