Mivi — Not received refund for cancelled order

I had ordered a wireless Bluetooth speaker from "Mivi India", the product name is "Mivi Fort S24". And the order date was 28/08/2023 However I cancelled the order within a few hours and the payment mode was " Online". Their website stated that refund will be received within 5 to 7 business days. After which I contacted their customer care several times and all they said was the process is going on and I would receive my refund within a few days but i haven't received any refund till date for my hard earned money[protected]. And thus I hereby file a complaint for the same and expect the issue to be resolved at the earliest. If not done it may lead to some worse consequences. I have attached my payment details and the site order details in the attachments. Please refer to it.