[Resolved] Mivi — Paid for a speaker, got something else, getting no response from company!

Manjeris

Address:	Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
Website:	www.mivi.in

I purchased a mivi speaker on their website and paid upfront for it. When the package was opened after receiving, we found that the product sent was a pair of earbuds!
I tried calling the customer care number, no response, have sent emails, no response. I have even reached out over twitter and Facebook, still no response! I even tried calling the warehouse and the number is switched off!
I don't know what to do! The company has taken my money and sent me something else and noone is helping me! I'm hopeful someone here can help get this issue resolved for me!

+2 photos

Was this information helpful?

No (0)

Yes (1)

Aug 20, 2020

Complaint marked as Resolved

I had mailed them at [email protected] multiple times and tagged them on their Facebook page @mivi.official

Aug 20, 2020

Updated by Manjeris RESOLVED! They reached out to me and arranged pickup of the wrongly sent product plus shipped my speakers, received them today itself!