Mivi — Product returned which was not properly functional. Refund not initiated by company yet.

Address:

Seminole Electronics Pvt Ltd. Plot No:21, Survey No: 1/1, Hardware Park, Raviryala Village, Maheshwaram Mandal, Ranga Reddy District, Hyderabad -50005

I am writing to file a complaint against Mivi for a not properly functional pair of earbuds (Order Number: A[protected]) that I purchased on Aug-23. Despite adhering to Mivi's return policy and successfully dispatching the product via Indian Speed Post (EM[protected]IN), Mivi has refused to acknowledge the receipt of the product and process my refund. I kindly request your intervention to ensure a successful return and refund resolution.