Mivi — product was damaged or broken in warranty claim by your engineer

Address:

5th Floor Shreeji Arambh, Above Star Market, Near MC Donalds, Beverly Park, Kanakia Road, Mira Road (East). Thane - 401105

I had given my buds in warranty claim but after reparing when I got my buds it was broken and damaged or as well as there are several cracks on buds of left hand side your engineer has damaged or broken my product on same that after receiving the product I had raised a complain mail on your customer support mail id with the evidence of photos and videos
The my product was DuoPods ENC F70
Kindly resolve the issue earlier