Mivi — Regarding complaint ticket number 2702051

Address:

Navi Mumbai

As per the MIVI instruction I was returned the defective product through MIVI arranged courier, . The Defective product picked by Smartr logistic on 06/08/2022 and as per courier tracking status product is delivered to M/s semonil electronic pvt ltd on 08/08/2022.But till date MIVI has not provided information regarding replacement of the defective product.
Reference to the above issue, I was written email two time to customer support of MIVI but they are not responding to my mail.
Hence request to resolve the issue at the earliest.
Complaint Ticket number is 27020