Mivi — Replacement is not happening.

I Had Ordered MIVI DUOPODS M20 As On Date 11th Of July 2020. It Had An Defect Of Left Side Of The Pods Which Was Not Providing High Sound. I Thought It Must Be Of Low Charge But It Was A Defective Product. As It Was Under Warranty I Replaced The Product. After Replacing It, No Response Came For 10 Days. Then I Started Emailing, Messages In Facebook And Instagram, Calls But There Was Again No Response. So I Decided For Filling A Consumer Case.
I Want The Product To Be Replaced As Soon As Possible.