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Mivi

Mivi — Service problem not responding after a week of repair of my neckband

My neckband earbuds are not working properly so i submit a request in mivi website they responded for my request sent process of taking my neckband returns
They said in 1-2 business days my product will take return but a week is completed my product was not pick up yet and customer care is having only English or hindi what about language
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    Mivi Phone
    +91-80999-73333
    Mivi Address
    Seminole Electronics Pvt Ltd. , , 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033, India
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