Mivi — Still my product is under testing

On 3 july 2023 i raised 2nd complaint of my product mivi earbuds today is 30 july 2023 still my product not delivered yet. I send lots of the mail to mivi customer support they only saying this prodcut is in under testing really ?? what they are doing with the product they said that they didn't replace the prodcut i agree but for the repair they want whole 1 months //pathetic service cheap brand am getting tired after that I take this steps// i want my prodcut asap with repair / replace whatever i want perfect prdocut if they are not able to do this refund my money//i never purchase the mivi brand//pathetic brand//cheap services.ticket id : 2371384