Mivi — They take our product to repair to But now they are not returning it

ravi_kumar44

Sep 5, 2021

Address:	Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
Website:	www.mivi.in

I ordered a mivi product (Duopods M20) on January 15, 2021, But there was a problem with that product. Hence, we file a complaint for the replacement/repair of the product. They pick up our product on date 24/07/2021 and it is about 1.5 months but they didn't repair our product nor delivered it yet.
I sent them a lot of emails but they are not responding to anyone and they didn't even take our calls.
So I request you to kindly look into this matter.
I would be grateful if you help me take our product.

Slip of order and details about pick-up(when they pick-up product to repair it) is also attached

+2 photos

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Sep 10, 2021

Updated by ravi_kumar44 My ticket number is: 741217

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Comments

heartzmania

Aug 3, 2022

hello, my name is Piyush Yadav in sep 5 2021 i was ordered a mividuopods a25 with 1 year warranty but i facing some issues with the product in july 2022 and i filled replacement form more than 4 time and they says that in 24 hours your product will picked up but 1 month is passed and no one coming for the pick up of the product ..
please solve my issue i will be very greatful of you.

my ticket no. is 1612174.