Mivi — Warranty service scam

Address:Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

I purchased my mivi f40 duopods from flipkart, after 15 days left earbud stoped charging in case. I claimed for warranty and shipped product to mivi. On email they confirmed my product got repaired. When I received product back i found out that they replaced my original new product with old one with lots of scratches. I raised it with them with all the proofs but they denied the claim. I also raised consumer complaint, then they again asked me to send that old earbuds back, after a month they sent back product same as it is. Now again i asked them where is the orignal new product? and they are saying that they sent back the same product as it was sent to them. Warranty service is pathetic.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mivi
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    569
    Pending
    0
    Resolved
    28
    Mivi Phone
    +91-80999-73333
    Mivi Address
    Seminole Electronics Pvt Ltd. , , 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033, India
    View all Mivi contact information