Mobikwik — 100% cashback offer for rs. 399 cashback not received

ismail298

from Puducherry, Puducherry

Website:

www.mobikwik.com

I recharged my Jio Mobile number ([protected]) with Rs. 399 on 25/03/2018 as there was an offer of 100% cashback. But i did not receive cashback and i raised a ticket (Ticket # 8191065) on 10 April 2018 but it was closed with status saying "Resolved". Again i raised a ticket on 09 May 2018 and again they closed the ticket with status as "Resolved" without giving any comments or solving the problem. Mobikwik is a cheap site just looting the public money with false promises.

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Mobikwik customer support has been notified about the posted complaint.

May 30, 2018

Updated by ismail298 Now i am receiving a message saying that "300 SuperCash is going to expire on 31 st May'18.". Till now they did not responded and now suddenly they are sending the expiry message. Are they thinking people as fools or they are thinking themselves as very clever. They are just a fraud company looting money from people in the name of business. Why are they giving it as SuperCash? It was clearly mentioned as cashback offer, so I should get cashback to my card not as SuperCash. And that to this supercash is visible now only after registering complaint in consumer complaints. And now itself, they are saying the SuperCash will expire on 31 st May. Is this the right way how they are handling the customers ?