Mobikwik — 1000 Rs of amount deducted without asking of OTP

Address:

Ahmedabad, Gujarat

Dear Sir, IN MY MOBIKWIK WALLET 1000 RS. DEDUCTED FROM BELOW MENTIONED EMAIL ID Date : 31/05/2015 Time : 22:22:34 hours Detail : Money Transfer to [protected]@gmail.com Transaction Id :[protected] MOBILE NO OF THAT USER IS : +91-[protected] Even i have not done it. also i did not get any OTP for this transaction and how can they deducted 1000 Rs from my wallet ?? and transfer it to [protected] As i already rise ticket before.. As i requested like below comment "can you please block that person from mobikwik because they are doing FRAUD. And mobikwik you must have to know that other resourse must not debited money from any mobikwik wallet. My new support ticket is #2744178. Anyways please look at on my issue ASAP. Can you please take action soon on above mentioned mobile and email id" After complaint they are taken too much time to take action and again that user has changed my register mobile number and change my password also. and do again recharge of 40Rs. and still mobikwik is not take any action against that user. it may possible that they also hacked other user account. I have attached snap for get mail from that user and also they send mail to other user with same format of mobikwik other snap for that deducted my money from my wallet. Thanks, Jainish