Mobikwik — account has been blocked

Address:

122101

My mob no is [protected].
They have blocked my account by given a reason that i have taken money from another mobikwik wallet, so they need proof or bill for the transaction. I have tried to explain them that its just wallet to wallet transfer, then also they are not listening they are saying catch the third party from whom mr x (Another wallet holder from whom i have taken money as wallet transfer of ₹10000) has added money in his wallet, why would i interfere between others. That is the reason they are not unblocking my account