Mobikwik — Added wallet balance Rs 200 on feb 6 and not recharge not done

Address:

Hyderabad, Andhra Pradesh

Hello, My name is md burhan. I added mobikwik balance on feb 6 for Rs 200 and did 199 recharge. It got failed and the amount debited. It's not recharged and even the same is not reflecting in the history of mobikwik transactions. I can see just the added balance of 200 and remaining balance as 6. I asked them Whr the hell 200 gone Thn. Nobody is givin any explanation. Pls help me filing against mobikwik for cheating with customers. My mobile [protected]