Mobikwik — amount debited but not reflecting

Address:Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India., Chandigarh, Punjab, 160047

On 17nov 2019 i done a transfer mobikwik wallet to bank at the time showed insufficient balance after i refresh my account amount deducted in my wallet. And i go to check my history there i find -3652 and open that is shows no invoice data found...
Ans also gave a complaints but they are giving lame replies to respond on my complaint..

My registered mobile numbers
[protected] - transaction amount 19981.63q
[protected] - transaction amount 4995.41

But they always mentioned.. There customer care department will look into that and reply with a solution in 3 working day’s.
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Mobikwik customer support has been notified about the posted complaint.
Nov 20, 2019
Updated by KunalB29
and the similar case on 17 November with my other registered mobile number
[protected] - rs 4995.41
Nov 20, 2019
Updated by KunalB29
On 17Nov 2019 i done a transfer mobikwik wallet to bank at the time showed insufficient balance after i refresh my account amount deducted in my wallet .and i go to check my history there i find -3652 and open that is shows no invoice data found ...
ans also gave a complaints but they are giving lame replies to respond on my complaint ..

my registered mobile numbers
[protected] - transaction amount 19981.63q
[protected] - transaction amount 4995.41

but they always mentioned ..There Customer Care Department will look into that and reply with a solution in 3 Working Day’s.

amount debited but not reflecting and everytime i try to contact them they are just giving time frames.

Nov 20, 2019
Updated by KunalB29
well i am get at least 10 calls from different number but everytime i am answering calls and they are releasing calls in the middle of conversations and then switching off phone this is clear case of harassment,
Complaint comments 

Comments

I purchased 1gram gold on2 nov.2019 by mobikwik.delivery period 5 to 10day.But not find till today.please arrange order no.DG-22eb9ecd1dc4dcb delivery

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