Mobikwik — amount deducted, but mobile recharge not done

Address:

Bhavanipuram, 520012

Transaction number:
Upi/dr/[protected]/mobikwik/hdfc/mobikwikad/na

Recharged the mobile data on[protected] through mobikwik app with 399/-pack (Airtel to the mobile number: [protected]) amount deducted in my sbi account, but recharge was not done in [protected].
Plz rectify the problem as soon as early. Waiting for ur reply.
Thanks
Bhaskar, [protected]