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Mobikwik — amount deducted but not credited to my account

Today I recharged an airtel number but the transaction failed. I got the money Rs 149 deducted from my bank account but It's not even refunded to my bank account nor my wallet. Please refund my money as soon as possible, that will be your kindness.
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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