Mobikwik — Amount deducted from bank account but mobikwik wallet still showing the old available amount

Address:

Thane, Maharashtra, 421202

Hi Team,

I was trying to recharge my mobile number - [protected] for Rs. 1030 wherein I was using Rs.240 from the payback points that i redeemed in the wallet and rest of the amount i added using my debit card for Rs. 790.

Amount got deducted from bank account, received sms for the same but the mobikwik wallet still shows 240 as the available balance.

Kindly take immediate action for this inconvenience caused.

Thanks.