Mobikwik — Amount deducted from bank account but not available in mobikwik & failed recharge refund

Address:

Gurgaon, Haryana, 415804

Amount was deducted and recharge failed and i got refund of 303₹ then i again recharged but amount deducted but recharge was not done. I called jio customer care but they said there was no problem from jio its from mobikwik, they didn't done the recharge of 303₹.
And i added 300 ₹ then it shows error but the amount was deducted but there was no entry in wallet, still i didn't got refund for that. I added again 300₹ then it shown in wallet and i did the recharge as i said above happened. I'm in loss of total 600₹