Mobikwik — Amount deducted from bank but transaction failed on merchant website.

Dear reader,

I was paying on Milkbasket App via MobiKwik & razorpay gateway Rs. 1000.
Rs. 30 from Mobikwik wallet balance + Rs. 970 from Debit Card.

Transaction got failed but money deducted from bank account. Transaction was done on 30th August 2022 and still i haven't received the reversal of the same in my bank account.

Transaction details in Bank Statement:-
VIN/Mobikwik /[protected]/[protected]

Amount:- 970/-

Transaction details in razorpay gateway:-
Payment Id
pay_KBqKRQkrbn9sow
Attempted On
30th Aug, 2022 17:52:37 PM IST
Payment via
Mobikwik
Wallet

Amount 1000/- (970 + 30)

Thanks.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information