Mobikwik — amount not add in my account

Address:	Dharwad, Karnataka, 580024
Website:	www.consumercomplaints.in

I recharged on 11 november 598 rs on mobikwik online, before recharge i was called customer care, and conformed, if i online recharge 598 rs, i getting 300 rs cash back my account. That's way i recharge 598 online, according mobikwik police, whoever recharge more then 598, they getting 300 cash back. But still amount not add my account, even i complaints mobikwik customer care, but they not response me proper way, that 's i want raising complaints here, plz refund my amount.