Mobikwik — amount not credited in my bank

Subratarishazra

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700065

My friend send me 2000 each 2 time with upi via mobikwik .The amount was deducted from her account but not transfarred to my bank account I contacted with Mobikwik customer care .They are saying the transaction is complete and The receiver bank will have the amount.Bank is saying no such amount sent to my bank or her bank from Mobikwik.It is over 72hours.Please help.

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Mobikwik customer support has been notified about the posted complaint.

Jan 31, 2019

Updated by Subratarishazra Total amount is 4000.They are giving a transaction id. But the transaction is pending . Sir please help how can we get back the money