[Resolved] Mobikwik — amount not credited to the recipient

[Resolved] Mobikwik — amount not credited to the recipient

J [email protected] from Mumbai, Maharashtra

I had made an electricity bill payment on 21st july, but the amount hasn’t been yet credited to the operator. I had registered a complaint at bbps in help section as per suggested by the support. But there was no worthy response. I tried reaching the customer care, but all the contact numbers as well as mails are invalid. This is very poor service from mobikwik. I would like to request you to please look into the matter as soon as possible. Transaction id : mk[protected] Was this information helpful? No (0) Yes (0)
Nov 10, 2019 Complaint marked as Resolved Contacted the team and then got positive response Mobikwik customer support has been notified about the posted complaint.
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Comments

Pooja Durgapal

from Delhi, Delhi

22.07.19 i was trying to recharge my mobile phone by using Mobikwik. My mobile number [protected]. The transaction got failed but amount got deducted from my account .
amount is nearly 399.
My transaction I'd is RJ[protected].

Please resolve it as soon as possible.

SkmUrDad

from Noida, Uttar Pradesh

A balance of Rs.399 was done to a wrong no. I need refund since its not a very small amount. Transaction ID : RJ[protected]. Please help ! The transaction was done at Thursday 25 July 2019 at 9:27 am

Preetha Suresh Kumar Kumar

Dear team please call to this number [protected]

preetha
[protected]