Mobikwik — amount of recharge deducted from my account twice

Address:

51 a rajiv nagar lal bangla kanpur, Kanpur, Uttar Pradesh, 208007

I have done a recharge on 18 th march from my mobile [protected] through mobikwik recharge was of 169 for which 155 was to be paid from account and rest from wallet
155 rs deducted two times that day and till the date there is no refund of that
I have tried calling mobikwik many times but only one day i was able to reach your executive because all other times call gone for one hour waiting for ur executive and then call automatically cut down
The day ur executive talk to me he asked for bank statement i have attached the statement too in the complaint through ur help section on app but that too gone waste bcz i have raised too many tickets in ur complaint but never ever received a call from you
Mobikwik is a big co. And i am also a busy person not having much time to report for jst 155 rs again and again but for this irresponsible behaviour i will sue you soon