Mobikwik — amount of rs 12000 deducted from my account but did not transfer to destination bank account.

Address:Meerut, Uttar Pradesh, 250004
Website:Mobikwik

I did two transactions of rs6000 each. Money got deducted but did not transfer to the bank account, i sent it to through upi transaction. Mobikwik is saying to contact my bank that is sbi. But sbi says to contact mobikwik. I am very tensed. It is very important amount for me. I have raised complaint to mobikwik. I need a solution soon, but nobody is ready to help. Both platform are playing with me.
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Mobikwik customer support has been notified about the posted complaint.
Dec 19, 2018
Updated by Parth Vashist
Mobikwik customer has been updated with the posted complaint.
Dec 20, 2018
Updated by Parth Vashist
Today money reached the destination bank account. Finally I am relieved. Thank you.
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