Mobikwik — amount paid but not reflected in account and its shown pending

Sundeep Singhal

Address:

PUCCA BAGH, 245101

We have paid rs 979 dated 13 feb 2020 regarding electricity bill payment for consumer no. [protected]. My mobile no for mobikwick is [protected].
Your costomer care number is switched off.
I have not received any payment id. What is my payment status. What about my money. And what about the penalty which we paid regarding not payment.
I have made two written complaint regarding it. But not received any sigle reply.
I dont want to deactivate my account, but if mobiquick not satisfy his customer and incluse such unprofessional behavior, tten we are bound to force further action.
I have attached my bank transaction detail

Please reply my query asap.

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Mobikwik customer support has been notified about the posted complaint.

Feb 18, 2020

Updated by Sundeep Singhal We have paid Rs 979 dated 13 feb 2020 regarding electricity bill payment for consumer no. [protected].My mobile no for mobikwick is [protected].
Your costomer care number is switched off.
i have not received any payment id.what is my payment status.what about my money.and what about the penalty which we paid regarding not payment.
i have made two written complaint regarding it.but not received any sigle reply.
I dont want to deactivate my account, but if mobiquick not satisfy his customer and incluse such unprofessional behavior, tten we are bound to force further action.
I have attached my bank transaction detail

Please reply my query asap.
[protected]