Mobikwik — amount rs.11, 295/- not deposited to my credit card

Hello team,

Transaction reference id: 8f96b5de9e0e

I have done transaction mobikwik on jan 12th 2020 to book flight tickets on happy easy go. But transaction was failed and amount was deducted from my credit card. Rs 11, 295/- was not reverted so far.

Can you please check the same at your end and revert my amount at the earliest.

Thanks in advance.

Regards,
Reddy prasad.
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Mobikwik customer support has been notified about the posted complaint.
Feb 04, 2020
Updated by prasad_irp
Hello Mobikwik Team,

Transaction reference id: 8f96b5de9e0e

There is no reply from your end. Could you please check my transaction and request you to refund my amount as early as possible.

Regards,
Reddy Prasad.
Feb 14, 2020
Updated by prasad_irp
Hello team,

Transaction reference id: 8f96b5de9e0e

I have done transaction mobikwik on jan 12th 2020 to book flight tickets on happy easy go. But transaction was failed and amount was deducted from my credit card. Rs 11, 295/- was not reverted so far.

Can you please check the same at your end and revert my amount at the earliest.

Thanks in advance.

Regards,
Reddy prasad.

Mar 01, 2020
Updated by prasad_irp
Hello Mobikwik Team,

There is no any action from your end. Submitted my complaint on January. Waiting for your reply.

Regards,
Reddy Prasad.
Complaint comments 

Comments

I made a recharge of INR 100 to my MOBIKWIK App, but it gave some error after successful payment.

Amount got deducted from my account.
Kindly look into the matter and resolve it. Thanks!

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