Mobikwik — Amt not returned for failed transaction

Address:	Chennai, Tamil Nadu, 600001
Website:	MOBIKWIK

Query
I TRIED TO PAY RS.280 FROM MOBIKIWIK TRHOUGH INTERNET BANKING BUT I RECEIVED REPLY AS FAILED. LIKE TO KNOW THE STATUS. BANK TRF.NO.FINB[protected]/ZAAK
Resolution
Namaste!

We understand that your money deducted but not updated in your MobiKwik wallet.

We apologize for the inconvenience.

We checked and found that your payment was unsuccessful as MobiKwik did not get an update from your bank for this transaction.

As a Standard Bank Policy, the amount automatically gets credited back to the same account within 3-15 working days from the date of transaction.

This may vary from bank to bank as per their guidelines, which is beyond our control.

Please contact your Bank for further information.

Thank you for being a valued MobiKwik customer.

Regards
MobiKwik Team


Ticket No 4519226
Status Resolved

complaint : MOBIKWIK CHEATING BY MAKING TRANSACTON FAILED FROM THEIR SYSTEM AFTER COLLECTING MONEY FROM PAYERS BANK TO THEIR RESPECTIVE BANK. IF WE MAKE COMPLAINTS THEY ARE ASKING US TO WAIT FOR 3 TO 15 DAYS. THIS IS UBSOLUTELY FRAUD. HENCE WE REQUEST YOUR FORUM TO LOOK IN TO THIS BY LODGING COMPLAINT IN CRIME BRANCH TO STOP LOOTING PUBLIC.