Mobikwik — April Month bill is generated twice

Gaana p

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560068
Website:	www.mobikwik.com

I have paid april month electricity bill on april 14th 2017, today i logged in to check to pay may month electricity bill for id : [protected], and it displayed same april bill again actually it should not display once i have paid.

Now i have paid 889 bill amount twice once on april 14th and now may 12th again i have paid, please refund my amount asap or deduct in may month bill

Need a response asap.

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Mobikwik customer support has been notified about the posted complaint.

May 15, 2017

Updated by Gaana p support had called and he is asking for debit card details and OTP to verify, i dont understand what kind of verification that is, very nuch disappointed with Mobikwik, Just refund my 889/- for the April month Electricity bill, i have paid twice, once on April 14th and once on March 12th. Please refud my 889/- to my wallet.

I need response asap, Mobikwik team.